FAQ's

Is the insulation you install safe?

Yes. We use Knauf Insulation, a leading UK manufacturer.

Knauf insulation is non-combustible (Euroclass A1), fire-safe, and fully tested to UK and EU standards. It is suitable and approved for residential loft installations.

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How long is the manufacturer’s warranty on the insulation?

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Knauf insulation products come with a manufacturer performance warranty of up to 50 years when installed in accordance with their guidelines.

This warranty covers the thermal performance and durability of the material over its lifetime.

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What guarantee do you provide on your work?

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We provide a 2-year workmanship guarantee on all insulation installations.

This covers:

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• Correct installation
• Fixing and placement
• Compliance with current Building Regulations and industry standards

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Is your work compliant with PAS 2035?

Yes. Our installations are carried out in line with PAS 2035 principles, including:

• Use of certified materials
• Proper assessment of the property and ventilation
• Installation in accordance with manufacturer specifications
• Focus on safety, moisture control, and long-term performance

Where required, we work alongside approved assessors and follow best-practice retrofit guidance.

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What’s the difference between the manufacturer warranty and your guarantee?

• Manufacturer warranty (up to 50 years): Covers the insulation product itself
• Our 2-year guarantee: Covers the quality of installation and workmanship

Together, this ensures both the materials and the work are protected.